Thank you for shopping with Picly. We are committed to providing you with a reliable and timely shipping experience. Please review our shipping policy below for details on how we handle orders and deliveries.
Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has shipped, including tracking information if applicable.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping (Domestic): 3–7 business days
- Expedited Shipping (Domestic): 1–3 business days
- International Shipping: 7–21 business days (depending on destination and customs processing)
Please note: Delivery times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.
Shipping Locations
We currently ship to addresses within the United States and select international destinations.
For international shipping inquiries or bulk orders, please contact us at contact@picly.shop.
Order Tracking
Once your order is shipped, you will receive an email with tracking information. You can use the link provided to monitor your package’s progress.
Shipping Delays
While we strive to meet delivery timelines, delays can occasionally occur due to:
- Weather or natural events
- High order volume
- Carrier service disruptions
- Customs delays for international orders
If your order is significantly delayed, please contact us and we will assist you.
Incorrect Addresses & Failed Deliveries
Please ensure your shipping information is accurate at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
If a package is returned to us due to an incorrect address or failed delivery, we will contact you to arrange re-shipment (additional shipping charges may apply).
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us at contact@picly.shop within 7 days of the expected delivery date. Include your order number and a description (or photos) of the issue so we can help resolve it promptly.
Contact Us
If you have any questions or concerns about your shipment, please reach out:
📧 Email: contact@picly.shop
📞 Phone: +1 607-261-2967
🏢 Address: 8 William St, Cortland, NY 13045, USA